Welcome to Shonirbhor. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or using Shonirbhor, you agree to be bound by these Terms. If you do not agree, please do not use our platform.
1. Acceptance of Terms
By creating an account, browsing services, or using any feature of Shonirbhor, you agree to these Terms and our Privacy Policy. You must be at least 18 years old and have the legal capacity to enter into this agreement. If you are using the platform on behalf of an organization, you represent that you have authority to bind that organization.
2. Use of the Platform
Shonirbhor is a platform that connects customers with local service providers. We do not employ the providers; we only facilitate the connection. You may use the platform only for lawful purposes and in accordance with these Terms. You must not misuse the site, attempt to gain unauthorized access, or interfere with its operation.
3. Account Registration
To use certain features, you must register with a valid phone number and provide accurate information. You are responsible for keeping your password secure and for all activity under your account. You must notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Service Listings and Bookings
Service listings are created by providers. We do not guarantee the accuracy of listings or the quality of services. When you book a service, you enter into an agreement directly with the provider. Cancellation and rescheduling are subject to the provider's terms and our general policies. We encourage you to communicate clearly and confirm details before and after the service.
5. Payments and Fees
Payments are typically arranged between you and the service provider. Shonirbhor may charge fees for use of the platform as stated on the website. You are responsible for any taxes applicable in your jurisdiction. Disputes about payment should be raised first with the provider; we may assist in resolution but are not liable for provider payment issues.
6. User Conduct
You agree not to post false information, harass others, or use the platform for any illegal or fraudulent purpose. You must not collect other users' data without consent or use automated means to scrape or access the platform. We may remove content and suspend or ban accounts that breach these rules.
7. Provider Requirements
Service providers must provide accurate information about their skills, experience, and availability. They must comply with applicable laws and maintain any required licenses. Providers are independent; they are responsible for their own taxes, insurance, and conduct. We may verify providers but do not guarantee their suitability for every job.
8. Disclaimers and Limitation of Liability
The platform and services are provided "as is". We do not warrant uninterrupted or error-free service. To the fullest extent permitted by law, Shonirbhor is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or from transactions with providers. Our total liability shall not exceed the amount you paid to us in the twelve months before the claim.
9. Indemnification
You agree to indemnify and hold harmless Shonirbhor, its affiliates, and their officers and employees from any claims, damages, or expenses (including legal fees) arising from your use of the platform, your breach of these Terms, or your violation of any law or third-party rights.
10. Changes to Terms
We may modify these Terms at any time. We will post the updated Terms on this page and update the "Last updated" date. Your continued use of Shonirbhor after changes constitutes acceptance. If you do not agree to the new Terms, you must stop using the platform.
11. Contact Us
For questions about these Terms, please contact us at [email protected] or through our Contact Us page. We will try to respond to your inquiry as soon as possible.